2-3 page paper on a crisis reflection

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directions in the link below.

https://fiu.blackboard.com/bbcswebdav/pid-6553897-dt-content-rid-65686970_1/courses/1178-FIU01-COM-3230-SECRVC_comol-82235/NC-COM3230NC-QMMasterShell-10000_ImportedContent_20150122030921/COM3230%20QM%20Submission%201151/Crisis%20Reflection%201_Assignment_PDF.pdf